Apace Technology

VoipSwitch Features

• Routing

  Least Cost Routing, Load balancing/sharing for termination endpoints, Traffic failover with multiple “waterfall” levels, Multiple routing plans

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• Billing

  Support for Prepaid and Postpaid services, Subscriptions and Packages, Real time multi-layer charging, Multicurrency support, Mobile Top-up support

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• Live Call Monitoring

  Graphical user interface which shows real time information, Active call list details, Detailed SIP logs, Total calls monitoring (Connected, pending and Failed)

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• Media Gateway (VoIP Box)

  Interactive Voice Response (IVR) system with xml based flow scenarios, Calls recording, Calls transcoding, Multi language support, Customizable IVR scenarios

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• Reporting

  Traffic reporting for calls and SMS, Charts reports for concurrent calls, calls duration and ASR, Sales reports for payments, cost and revenue, Users reports with full CDR

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• Client Management

  3 types of clients (Retail, Wholesale and IP PBX), 3 Level resellers plus 1 level of commission-based Agents, Client wise separate IVR, currency and language management

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• DID Management

  DID Extensions, Personal DID management with online DID purchase, Supports multiple currency, Advanced and customizable Interactive Voice Response (IVR) scenarios, Integration with APIs of more than 20 DID providers

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• Web Portal with WebRTC

  Self-care portal for retail and business customers, Click to call with video, HD audio, file sharing and chat, Group chats, Video calling, Present and IM

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